Customer Service Support

There are two ways to access Customer Service Support:

Call 1-800-563-3377
Via one of the two online portals below. There is a portal for Green Bin issues/questions only and a portal for all other EWSWA programs.

Green Bin / Collection, Questions, Etc.

The link below redirects you to an online portal. Before entering a question or issue, please be sure to read the information provided on our Green Bin webpage.

Report a Green Bin delivery issue.
Questions about the Green Bin Program.

Green Bin Program Questions Or Issues

Other Program Questions Or issues

The link below redirects you to the Report An Issue page, where you can access a form which will allow to submit feedback or report an issue on an EWSWA program (e.g. depots, compost sales, landfill, etc.)

Report An issue

Contact Us

Essex-Windsor Solid Waste Authority
360 Fairview Avenue West, Suite 211
Essex, ON N8M 3G4
Customer Service Support
1-800-563-3377

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